Support Services

We provide a comprehensive support services to franchisees to ensure on-going success:

Before Opening

As soon as you join our team, we will get started on the following:
  • Provide 48-hour on-site training
  • Find, review and secure a suitable location to open
  • Once a site is confirmed, we will engage you from the initial design and planning stage. Out project team will manage the project until the outlet is open for business and run smoothly before we hand over to you.
  • We will guide you in the hiring & training process

During & After The Opening

Our systems are in place to help you to operate your business effectively with the following support:
  • Our project team will be on-site to start your business together with you & your new staff. They will provide on-site training & support to all the staff involved.
  • A comprehensive operation manual & necessary documents will be provided to you to guide you on all aspect of running the business.
  • The new outlet will take about 2-3 months to stabilize. Our project team will hand over to you in stages to allow you the time to familiarize and run the business smoothly.

On-Going Business Support

  • We have ongoing advertising & promotion budget to support entire franchise group
  • We provide on-going business consultancy and advise to ensure your business is run at optimal level
  • Our development team continues to make our business better.
  • We will also keep you up to date via emails, phone call and our regular training cum audit visit.

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